About us

About us

About us

Who we are

Flash Lab is a Melbourne based digital marketing agency dedicated to growing small-to-medium business' and non-governmental-organisations through high-quality promotional media that drives measurable growth and simplify digital marketing complexities. We handle everything, from marketing strategy to content production with advertising optimisation and performance reporting, delivering with rapid turnaround and a focus on experimental refinement aligned with your business' long term goals.

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Years experience

Hands-on media production experience.

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Years experience

Hands-on media production experience.

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Years experience

Hands-on media production experience.

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Client satisfaction

We ensure that all of our clients are satisfied with our work and service.

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Client satisfaction

We ensure that all of our clients are satisfied with our work and service.

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Client satisfaction

We ensure that all of our clients are satisfied with our work and service.

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Projects completed

For local brands, services and businesses.

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Projects completed

For local brands, services and businesses.

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Projects completed

For local brands, services and businesses.

Portfolio

Portfolio

Portfolio

Get inspired by our work

See how we’ve transformed businesses marketing material with our expertise.

Therapy

THERAPY™ bridges the gap between traditional mental health care, functional medicine, and modern wellness. Its core philosophy is that true wellness comes from treating the whole person and bringing the mind, body, and nervous system back into balance. We created a video highlighting a variety of products and services that THERAPY™ offers to their cliental, alongside calming visuals of their new facility.

Service

Walkthrough

Therapy

THERAPY™ bridges the gap between traditional mental health care, functional medicine, and modern wellness. Its core philosophy is that true wellness comes from treating the whole person and bringing the mind, body, and nervous system back into balance. We created a video highlighting a variety of products and services that THERAPY™ offers to their cliental, alongside calming visuals of their new facility.

Service

Walkthrough

Therapy

THERAPY™ bridges the gap between traditional mental health care, functional medicine, and modern wellness. Its core philosophy is that true wellness comes from treating the whole person and bringing the mind, body, and nervous system back into balance. We created a video highlighting a variety of products and services that THERAPY™ offers to their cliental, alongside calming visuals of their new facility.

Service

Walkthrough

Mabel Jones

Mabel Jones is a welcoming neighbourhood cafe located in Greensborough, specializing in amazing coffee, modern food, and incredible experiences. It is a perfect spot for a delicious breakfast and coffee. We produced a short video showcasing the space, their menu items and customers enjoying their day at Mable Jones.

Service

Showcase

Mabel Jones

Mabel Jones is a welcoming neighbourhood cafe located in Greensborough, specializing in amazing coffee, modern food, and incredible experiences. It is a perfect spot for a delicious breakfast and coffee. We produced a short video showcasing the space, their menu items and customers enjoying their day at Mable Jones.

Service

Showcase

Mabel Jones

Mabel Jones is a welcoming neighbourhood cafe located in Greensborough, specializing in amazing coffee, modern food, and incredible experiences. It is a perfect spot for a delicious breakfast and coffee. We produced a short video showcasing the space, their menu items and customers enjoying their day at Mable Jones.

Service

Showcase


Yield Specialty Coffee

We recently spent a relaxed morning in a Diamond Creek home capturing the quiet ritual that makes Yield so special. Warm natural light, smooth jazz, and the gentle sounds of grinding, blooming and pouring tell the story of their seasonal, traceable specialty-grade beans.

Product

Showcase

Yield Specialty Coffee

We recently spent a relaxed morning in a Diamond Creek home capturing the quiet ritual that makes Yield so special. Warm natural light, smooth jazz, and the gentle sounds of grinding, blooming and pouring tell the story of their seasonal, traceable specialty-grade beans.

Product

Showcase

Yield Specialty Coffee

We revitalized this bathroom with a fresh, modern design, incorporating high-end tiling, sleek fixtures, and efficient lighting. The layout was optimized to maximize space, creating a luxurious and relaxing atmosphere. The final result is a beautifully crafted bathroom that enhances both comfort and functionality.

Product

Showcase

Packages

Packages

Packages

Flexible packages designed for small-to-medium businesses

Choose from three tailored packages designed to suit Australian businesses at different stages of digital growth. Advertising spend is billed separately for full control. Prices exclude GST.

Monthly

Quarterly

Content

$1000

/ Month

20 Short-Form Videos

20 Images

Digital Marketing Audit

Standard Support

Long-Form Video

Advertising Support

Campaign

$2000

/ Month

Content Package

Comprehensive Marketing Strategy

Advertising Campaign Management

Landing Page Setup

Monthly Analytics Reports

Top Priorty Support

Monthly

Quarterly

Content

$1000

/ Month

20 Short-Form Videos

20 Images

Digital Marketing Audit

Standard Support

Long-Form Video

Advertising Support

Campaign

$2000

/ Month

Content Package

Comprehensive Marketing Strategy

Advertising Campaign Management

Landing Page Setup

Monthly Analytics Reports

Top Priorty Support

Monthly

Quarterly

Content

$1000

/ Month

20 Short-Form Videos

20 Images

Digital Marketing Audit

Standard Support

Long-Form Video

Advertising Support

Campaign

$2000

/ Month

Content Package

Comprehensive Marketing Strategy

Advertising Campaign Management

Landing Page Setup

Monthly Analytics Reports

Top Priorty Support

Not what you are looking for? Get in touch and we discuss a custom plan based off of your needs and business goals.

FAQs

FAQs

FAQs

Answering your questions

Answering your questions

Answering your questions

Got more questions? Send us your enquiry below

Got more questions? Send us your enquiry below

Got more questions? Send us your enquiry below

What package is best for my business?

The ideal package depends on your goals and budget. Choose Content if you need high-quality video and photo assets plus a simple strategy with standard support. Select Advertising for everything in Content, plus a full campaign plan, calendar, and self-accessible tracking with faster response times. Opt for Campaign if you want end-to-end management—including retargeting, multi-platform execution, monthly performance reports, top-priority support, and adaptive ads that adjust in real time.

What happens if I need extra revisions beyond the two included?

The first two revision rounds are complimentary and scheduled to keep projects on timeline. Additional revisions are charged at $250 per round (excluding GST) and can usually be completed within 1–2 business days, subject to availability.

What are the support response times for each package?

Support response times vary by package to match your business needs: Standard Support in the Content package ensures replies within 3 business days; Medium Priority Support in the Advertising package provides responses within 24–48 hours; and Top Priority Support in the Campaign package guarantees replies within 24 hours, complete with a dedicated account manager for urgent issues.

Where does Flash Lab serve?

We primarily serve Melbourne and surrounding areas, but depending on the project, we may be able to travel. Get in touch to discuss your location and project needs.

How long does a typical project take?

Delivery timelines typically range from 10 to 30 business days from production, depending on the project's scale, complexity, and any required revisions—smaller projects may be completed within 10 business days, while larger ones with extensive assets or custom elements approach the 30+ business day mark. Once production is approved, campaign setup and launch occur within 2–3 business days, with ongoing management and optimisations handled continuously throughout the agreed monthly term. Factors such as client feedback speed and availability of materials can influence these timelines, but we prioritise adherence to the planned calendar to maximise results.

Do you handle advertising spend or do I pay platforms directly?

You retain full control of your advertising budget and pay platforms (Google, Meta, TikTok, etc.) directly via your own ad accounts. We manage strategy, creative, targeting, and daily optimisation within the budget you allocate; a small management fee is included in the Advertising and Campaign packages.

What package is best for my business?

The ideal package depends on your goals and budget. Choose Content if you need high-quality video and photo assets plus a simple strategy with standard support. Select Advertising for everything in Content, plus a full campaign plan, calendar, and self-accessible tracking with faster response times. Opt for Campaign if you want end-to-end management—including retargeting, multi-platform execution, monthly performance reports, top-priority support, and adaptive ads that adjust in real time.

What happens if I need extra revisions beyond the two included?

The first two revision rounds are complimentary and scheduled to keep projects on timeline. Additional revisions are charged at $250 per round (excluding GST) and can usually be completed within 1–2 business days, subject to availability.

What are the support response times for each package?

Support response times vary by package to match your business needs: Standard Support in the Content package ensures replies within 3 business days; Medium Priority Support in the Advertising package provides responses within 24–48 hours; and Top Priority Support in the Campaign package guarantees replies within 24 hours, complete with a dedicated account manager for urgent issues.

Where does Flash Lab serve?

We primarily serve Melbourne and surrounding areas, but depending on the project, we may be able to travel. Get in touch to discuss your location and project needs.

How long does a typical project take?

Delivery timelines typically range from 10 to 30 business days from production, depending on the project's scale, complexity, and any required revisions—smaller projects may be completed within 10 business days, while larger ones with extensive assets or custom elements approach the 30+ business day mark. Once production is approved, campaign setup and launch occur within 2–3 business days, with ongoing management and optimisations handled continuously throughout the agreed monthly term. Factors such as client feedback speed and availability of materials can influence these timelines, but we prioritise adherence to the planned calendar to maximise results.

Do you handle advertising spend or do I pay platforms directly?

You retain full control of your advertising budget and pay platforms (Google, Meta, TikTok, etc.) directly via your own ad accounts. We manage strategy, creative, targeting, and daily optimisation within the budget you allocate; a small management fee is included in the Advertising and Campaign packages.

What package is best for my business?

The ideal package depends on your goals and budget. Choose Content if you need high-quality video and photo assets plus a simple strategy with standard support. Select Advertising for everything in Content, plus a full campaign plan, calendar, and self-accessible tracking with faster response times. Opt for Campaign if you want end-to-end management—including retargeting, multi-platform execution, monthly performance reports, top-priority support, and adaptive ads that adjust in real time.

What happens if I need extra revisions beyond the two included?

The first two revision rounds are complimentary and scheduled to keep projects on timeline. Additional revisions are charged at $250 per round (excluding GST) and can usually be completed within 1–2 business days, subject to availability.

What are the support response times for each package?

Support response times vary by package to match your business needs: Standard Support in the Content package ensures replies within 3 business days; Medium Priority Support in the Advertising package provides responses within 24–48 hours; and Top Priority Support in the Campaign package guarantees replies within 24 hours, complete with a dedicated account manager for urgent issues.

Where does Flash Lab serve?

We primarily serve Melbourne and surrounding areas, but depending on the project, we may be able to travel. Get in touch to discuss your location and project needs.

How long does a typical project take?

Delivery timelines typically range from 10 to 30 business days from production, depending on the project's scale, complexity, and any required revisions—smaller projects may be completed within 10 business days, while larger ones with extensive assets or custom elements approach the 30+ business day mark. Once production is approved, campaign setup and launch occur within 2–3 business days, with ongoing management and optimisations handled continuously throughout the agreed monthly term. Factors such as client feedback speed and availability of materials can influence these timelines, but we prioritise adherence to the planned calendar to maximise results.

Do you handle advertising spend or do I pay platforms directly?

You retain full control of your advertising budget and pay platforms (Google, Meta, TikTok, etc.) directly via your own ad accounts. We manage strategy, creative, targeting, and daily optimisation within the budget you allocate; a small management fee is included in the Advertising and Campaign packages.

Contact

Contact

Contact

Get in touch

For any inquiries or to explore your vision further, we invite you to contact our professional team using the details provided below.

Location

Melbourne

Melbourne

Telephone

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